Services & Products

Our jargon free solutions let you monitor the functionality and performance of your IT like a seasoned pro.

Our worry-free proactive issue diagnosis, goes to work for you right out of the box. Bright’s IT solutions are designed to deliver intelligent, easy to understand reports on overall health, spending, continuity, risks and much more.

Bright

Bright

Secure

We can provide you with a complete Core Security package that includes the #1 rated Anti-virus software out in the market today. We will work to keep your PCs safe and your employees productive.

Core Package Includes

  • Market Leading Anti-Virus Software

Optional Elements

  • Managed Patch
  • Managed Service Desk
  • Managed Mobile
  • Managed Vulnerability Scanning

 

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Essentials

Bright

Essentials

Bright Essentials is our entry-level program, designed to automate the early identification of work affecting issues and dramatically reduce the time to resolve them – at a price that is accessible to everyone.

Core Package Includes

  • Server Performance Monitoring
  • Backup Monitoring
  • Network Performance Monitoring
  • Service queue priority

Optional Elements

  • Security Monitoring
  • Workstation Performance Monitoring
  • Printer Monitoring
  • Disaster Recovery
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Assurance

Bright

Assurance

Bright Assurance improves system reliability & performance by issue prevention and downtime reduction. Regular maintenance enables your IT spend to focus solely on issue avoidance and service optimization.

Core Package Includes

  • Preventative Maintenance
  • Enhanced Backup
  • Network Performance Monitoring
  • Service queue priority
  • Price and rate discounts
  • Network Assessment
  • Enhanced Security Monitoring
  • Base Reporting and IT Steering

Optional Elements

  • Workstation Performance Monitoring
  • Printer Monitoring
  • Hosting Services
  • Disaster Recovery
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Unlimited

Bright

Unlimited

The Bright Unlimited programme works to optimise a customer’s technology thereby reducing downtime and empowering individuals and teams with an unmatched level of technology alignment.

Core Package Includes

  • Unlimited preventative maintenance
  • Unlimited Responsive Support
  • Advanced Network Monitoring
  • Unlimited Emergency Support
  • Unlimited End User Support
  • Service queue priority
  • Network Assessment
  • Advanced Security Services
  • Disaster Recovery
  • Regular technology review and planning meetings
  • Vendor relationship management
  • Procurement Assistance

Optional Elements

  • Mobile Device Support
  • Managed Print
  • Hosting Services and Applications
  • Price and rate discounts
  • Disaster Recovery

 

 

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